CeMM IT & Scientific Computing Survey

About you

Which group do you belong to? *

Research group Core facility Administration IT Other

What is your role? *

PI Postdoc PhD student Technician Facility staff Admin Other

How long have you been at CeMM? *

< 1 year 1–3 years 3–5 years > 5 years

IT services

I know where to go when I have an IT problem or question. *

Strongly disagree Disagree Neutral Agree Strongly agree

IT problems are resolved in a reasonable time. *

Strongly disagree Disagree Neutral Agree Strongly agree

I know which IT services are available to me. *

Strongly disagree Disagree Neutral Agree Strongly agree

IT documentation and self-help resources are useful and current. *

Strongly disagree Disagree Neutral Agree Strongly agree

Which IT service frustrates you most, and why?

Which IT service works particularly well?

HPC cluster & computing

A10

Do you use the CeMM HPC cluster? *

Daily Weekly Occasionally Never I did not know it existed

A11

If you do not use the cluster, why not?

No need Too complicated No training Queue too long Software missing Data not allowed there Other

A12

Getting started on the cluster was straightforward. *

Strongly disagree Disagree Neutral Agree Strongly agree

A13

Queue waiting times are acceptable for my work. *

Strongly disagree Disagree Neutral Agree Strongly agree

A14

I understand how compute resources are allocated between groups.

Strongly disagree Disagree Neutral Agree Strongly agree

A15

I know who to ask for help with scientific computing (not just IT).

Strongly disagree Disagree Neutral Agree Strongly agree

A16

Do you use computing resources outside CeMM?

VSC (Vienna Scientific Cluster) CLIP / VBC cluster (Vienna BioCenter) EuroHPC Commercial cloud (AWS, GCP, Azure) Google Colab or similar hosted notebooks Collaborator infrastructure Local high-end workstation (non-cluster) None – I only use CeMM central / cluster resources

A17

If you use external resources, why? What does CeMM not provide?

A18

Do you process CeMM research data on external resources?

Yes, routinely Yes, occasionally No Not sure

Research data

A19

Where does your primary research data live?

Central CeMM storage Cluster storage Facility server Lab server My laptop External hard disk Cloud drive Institutional repository Other

A20

I know how much storage I have and what happens when it fills up. *

Strongly disagree Disagree Neutral Agree Strongly agree

A21

I am confident my work and research data are backed up. *

Strongly disagree Disagree Neutral Agree Strongly agree

A22

Have you ever lost work or research data at CeMM? *

Yes, significant data loss Yes, minor data loss No data loss experienced Not sure / Not applicable

A23

If yes, what happened?

A24

I know the rules for how long research data and project records must be kept. *

Strongly disagree Disagree Neutral Agree Strongly agree

A25

Do you write data management plans for your projects? *

Always Sometimes Only when a funder requires it Never Not applicable

A26

Do you use an electronic lab notebook? *

Yes, institute-wide system Yes, group-chosen system Other digital lab / documentation system Paper laboratory notebook No formal documentation system Not applicable (no laboratory work)

A27

My analyses could be reproduced by someone else from stored code and data.

Strongly disagree Disagree Neutral Agree Strongly agree

A28

Do you work with human or patient-derived data? *

Yes No Not sure

A29

I know which rules apply to storing and sharing human or patient-derived data.

Strongly disagree Disagree Neutral Agree Strongly agree

Security

A30

Have you received IT security awareness training at CeMM? *

Yes, in the last year Yes, longer ago No Not sure

A31

I know how to report a suspected security incident or phishing mail. *

Strongly disagree Disagree Neutral Agree Strongly agree

A32

Security measures at CeMM get in the way of my research or daily work. *

Strongly disagree Disagree Neutral Agree Strongly agree

A33

Do you share login credentials or use shared accounts for any system? *

Yes, shared accounts (e.g. for instruments or services) Yes, personal login credentials shared with colleagues No shared logins Prefer not to answer

A34

Do you use personal devices for CeMM work?

Laptop Phone / Tablet Home workstation No, only CeMM devices

Software & AI

A35

Do you or your group operate servers, virtual machines, or shared web services that central IT does not manage? *

Yes No Not sure

A36

If yes, what and why?

A37

Do you use AI tools (ChatGPT, Copilot, Claude and similar) for work? *

Daily Weekly Occasionally Never

A38

Have you ever entered unpublished CeMM data into an external AI service? *

Yes No Not sure Prefer not to answer

A39

What AI or computing capability would most help your research?

When IT fails

A40

How long could you continue working if all IT services were down? *

< 1 hour 1–4 hours 1 day 2–3 days 1 week or more

A41

If an IT outage could destroy samples, cell cultures, or running experiments in your work, please describe what is at risk.

Overall

A42

Overall, IT and computing at CeMM support my work well. *

Strongly disagree Disagree Neutral Agree Strongly agree

A43

What is the single most important thing IT should change?

A44

About you

Which group do you belong to? *

What is your role? *

How long have you been at CeMM? *

IT services

I know where to go when I have an IT problem or question. *

IT problems are resolved in a reasonable time. *

I know which IT services are available to me. *

IT documentation and self-help resources are useful and current. *

Which IT service frustrates you most, and why?

Which IT service works particularly well?

HPC cluster & computing

Do you use the CeMM HPC cluster? *

If you do not use the cluster, why not?

Getting started on the cluster was straightforward. *

Queue waiting times are acceptable for my work. *

I understand how compute resources are allocated between groups.

I know who to ask for help with scientific computing (not just IT).

Do you use computing resources outside CeMM?

If you use external resources, why? What does CeMM not provide?

Do you process CeMM research data on external resources?

Research data

Where does your primary research data live?

I know how much storage I have and what happens when it fills up. *

I am confident my work and research data are backed up. *

Have you ever lost work or research data at CeMM? *

If yes, what happened?

I know the rules for how long research data and project records must be kept. *

Do you write data management plans for your projects? *

Do you use an electronic lab notebook? *

My analyses could be reproduced by someone else from stored code and data.

Do you work with human or patient-derived data? *

I know which rules apply to storing and sharing human or patient-derived data.

Security

Have you received IT security awareness training at CeMM? *

I know how to report a suspected security incident or phishing mail. *

Security measures at CeMM get in the way of my research or daily work. *

Do you share login credentials or use shared accounts for any system? *

Do you use personal devices for CeMM work?

Software & AI

Do you or your group operate servers, virtual machines, or shared web services that central IT does not manage? *

If yes, what and why?

Do you use AI tools (ChatGPT, Copilot, Claude and similar) for work? *

Have you ever entered unpublished CeMM data into an external AI service? *

What AI or computing capability would most help your research?

When IT fails

How long could you continue working if all IT services were down? *

If an IT outage could destroy samples, cell cultures, or running experiments in your work, please describe what is at risk.

Overall

Overall, IT and computing at CeMM support my work well. *

What is the single most important thing IT should change?

Anything else you would like the review team to know?